This policy explains how Berry Roasters handles personal information when you browse, create an account, place an order or contact us.
Information we receive
We receive details you provide, such as your name, contact details, account information, delivery address, order details, subscription or preorder choices and messages. Essential browser storage keeps your basket and preferences working. Card details are entered with the payment provider shown at checkout; Berry Roasters does not receive your full card number through the website.
How we use information
We use these details to operate your account, confirm and fulfil orders, arrange delivery, respond to requests, protect the service and meet applicable legal obligations. Marketing messages are sent only where permitted and you can ask us to stop them.
Service providers and disclosure
We share the information needed to complete your request with payment providers such as Stripe, delivery providers such as Quiqup when used for your shipment, and providers supporting hosting, storage, email and customer service. These providers process information under their own terms and applicable privacy rules. We may disclose information when required by law or to protect the service and its users.
Cookies and browser storage
The website uses essential cookies or local storage for functions such as keeping your basket, account session, language and currency preference. Your browser can restrict storage, but some shopping and account features may then stop working. Any optional analytics or marketing technology, if enabled, is subject to the controls and notices provided on the website.
Retention, security and requests
We keep information for the time needed to provide the service, manage orders and accounts, handle disputes and meet legal and accounting requirements. We use safeguards appropriate to the information, although no online system can be guaranteed completely secure. To ask about access, correction or deletion, or to raise a privacy concern, contact info@berryroasters.com. Applicable law may require us to keep some records or limit a request.